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 Post subject: Re: Ticket office
PostPosted: Mon Jul 17, 2017 7:13 pm 
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pearces greens wrote:
Ive just been up to Home park to buy x2 tickets for the friendly against Cardiff on Friday, to be told I cant have them as their system is down, has been most of the day apparently, that's it Argyle start as you mean to go on !!

Although I do realise the office staff are not to blame, the young lad who served me could not have been more helpful

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 Post subject: Re: Ticket office
PostPosted: Mon Jul 17, 2017 7:25 pm 
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The Duke wrote:
Online system is working OK, but there is the £1 per ticket transaction charge.


Do you mean the online system is working to buy Cardiff tickets for Friday only or Bristol City away tickets too? I can only see access to Cardiff tickets online at the moment.


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 Post subject: Re: Ticket office
PostPosted: Mon Jul 17, 2017 7:49 pm 

Joined: Fri Feb 25, 2011 11:49 pm
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The Duke wrote:
Online system is working OK, but there is the £1 per ticket transaction charge.


Apparently the fee to buy tickets online is £1.35 per ticket.

I can't help but feel this is excessive? Yes I have the choice to pay it or not, but it is easier to order online and know I have the tickets than rush away from work (if, indeed, I can) to drive to HP.

I am less likely to buy tickets online as a result, and am more likely to queue up at the box office. Is this what the club wants?


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 Post subject: Re: Ticket office
PostPosted: Mon Jul 17, 2017 10:17 pm 
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Location: London
Phil Sloggett wrote:
The Duke wrote:
Online system is working OK, but there is the £1 per ticket transaction charge.


Apparently the fee to buy tickets online is £1.35 per ticket.

I can't help but feel this is excessive? Yes I have the choice to pay it or not, but it is easier to order online and know I have the tickets than rush away from work (if, indeed, I can) to drive to HP.

I am less likely to buy tickets online as a result, and am more likely to queue up at the box office. Is this what the club wants?


Booking fees are a fact of life for any entertainment or sporting event. Just over a quid is a bargain compared to most events.


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 Post subject: Re: Ticket office
PostPosted: Tue Jul 18, 2017 5:46 am 
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Booking fees are set by ticketmaster I think


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 Post subject: Re: Ticket office
PostPosted: Tue Jul 18, 2017 10:11 am 

Joined: Sat Apr 09, 2011 8:26 pm
katkin wrote:
Booking fees are set by ticketmaster I think

Which means rip off. Trouble is as with many things in this country we are brain washed into accepting it. The ticket office do seem to have a lot of issues with BT etc is it their system is ancient , cant help.


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 Post subject: Re: Ticket office
PostPosted: Tue Jul 18, 2017 10:53 am 

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£1.35 to buy a £1 ticket for Cardiff ?

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 Post subject: Re: Ticket office
PostPosted: Tue Jul 18, 2017 12:29 pm 
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katkin wrote:
Booking fees are set by ticketmaster I think


Does anyone know if we're obliged to use ticketmaster? It surely can't be too difficult to set up our own ticketing system. £1.35 per ticket with average ticket sales of, say, 7,000 per game over the course of a season is over £200k

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 Post subject: Re: Ticket office
PostPosted: Tue Jul 18, 2017 1:04 pm 
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Bermudian Green wrote:
katkin wrote:
Booking fees are set by ticketmaster I think


Does anyone know if we're obliged to use ticketmaster? It surely can't be too difficult to set up our own ticketing system. £1.35 per ticket with average ticket sales of, say, 7,000 per game over the course of a season is over £200k


When not watching Argyle over past 2 years I have popped up the road and watched Forest Green Rovers.

They have no charges on their tickets and the system could not be easier.

I have just ordered a ticket for 5th August, its been downloaded to my phone, booking charge free. I do not know why Argyle use Ticketmaster, but there are cheaper alternatives.


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 Post subject: Re: Ticket office
PostPosted: Tue Jul 18, 2017 1:27 pm 

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Why on earth is anyone really so desperate for Cardiff friendly tickets? The ground will be half empty. Could be less than 7000 there or worse. Come on, wake up and give the club a break.

The other day someone was panicking about WSM selling tickets on the day. A club that average about 450 fans. As if they would turn you away. Just incredible.

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 Post subject: Re: Ticket office
PostPosted: Tue Jul 18, 2017 1:31 pm 
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CornishPaul wrote:
Why on earth is anyone really so desperate for Cardiff friendly tickets? The ground will be half empty. Could be less than 7000 there or worse. Come on, wake up and give the club a break.

The other day someone was panicking about WSM selling tickets on the day. A club that average about 450 fans. As if they would turn you away. Just incredible.

Thought it was all ticket that's why

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 Post subject: Re: Ticket office
PostPosted: Tue Jul 18, 2017 2:05 pm 

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CornishPaul wrote:
Why on earth is anyone really so desperate for Cardiff friendly tickets? The ground will be half empty. Could be less than 7000 there or worse. Come on, wake up and give the club a break.

The other day someone was panicking about WSM selling tickets on the day. A club that average about 450 fans. As if they would turn you away. Just incredible.


Game significance aside, considering previous 'fiascos' it's not looking good for the upcoming season and those of us waiting on STs is it ?

One home game in pre season and the HP Gremlins have already struck ;)

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 Post subject: Re: Ticket office
PostPosted: Thu Jul 20, 2017 8:52 am 

Joined: Tue Feb 08, 2005 11:59 am
Anyone know whether the recent EU decision to outlaw credit/debit card charges would affect the additional price of tickets. I suppose it can be papered over by calling them "booking fees" rather than card fees, but seems no different to me, should still be outlawed.

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