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Online season ticket renewal - step by step guide

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Posts: 922
Joined: 08:25 03 Apr 2013
by Site Manager
» 13:07 27 Jul 2020
Site Manager


https://www.eticketing.co.uk/pafc

If you are already registered and have previously bought tickets online there should be no problems, just log in as normal and click 'renew here' and follow the payment details ...
Image

If you haven't bought tickets online before you need to register.
Go to the ticket website here click 'sign in' ....
Image
And then click 'create an online account' and enter all your personal details. You will receive an email to confirm your registration...
Image

You now need to link your season ticket to your new online account so go back to the ticket website, click 'sign in' but don't actually sign in, instead click 'active it now' ...
Image

You will then see this screen ....
Image and type in your season ticket number (found on last season's ticket card) and your surname.
Click 'find my account' and your personal details and season ticket will then be together where an option to renew for this season will be given, just follow the payment instructions.

For any problems email tickets@pafc.co.uk
Or twitter account @argyletickets

Re: Online season ticket renewal - step by step guide

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Posts: 3096
Joined: 07:40 13 Sep 2003
Location: Plymouth
by GreenThing
» 16:58 27 Jul 2020
Site Admin, Lowey Sponsor, Dom Sponsor


Thanks for the guide, probably be very useful for some.

Didn’t work for me, I haven’t got the renew button and if I click on the season ticket option it tells me that they are not available. I put my name and season ticket number in and I’m told that my account is already active. I’ve bought tickets online before, so there’s got to be a problem with my membership somewhere.

Re: Online season ticket renewal - step by step guide

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Posts: 12
Joined: 10:15 31 May 2019
by Bil
» 17:02 27 Jul 2020


Worked for me.
Reset my password and it all worked. Why I had to reset password I don't know cause I was able to sign in ok :crazy:

Re: Online season ticket renewal - step by step guide

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Posts: 40
Joined: 13:09 08 Apr 2013
by LipsonJock
» 17:11 27 Jul 2020
Lowey Sponsor


I also had to reset my password and it worked easily.

Re: Online season ticket renewal - step by step guide

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Posts: 2301
Joined: 09:56 25 Sep 2010
by Martyn
» 17:15 27 Jul 2020


GreenThing wrote: Thanks for the guide, probably be very useful for some.

Didn’t work for me, I haven’t got the renew button and if I click on the season ticket option it tells me that they are not available. I put my name and season ticket number in and I’m told that my account is already active. I’ve bought tickets online before, so there’s got to be a problem with my membership somewhere.


Exactly what happened to me also. Very frustrating,

you follow everything in the guidance, to the letter, and it still doesn’t work.

Re: Online season ticket renewal - step by step guide

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Posts: 15302
Joined: 11:09 03 Jul 2006
Location: Location Location
by Pogleswoody
» 17:47 27 Jul 2020
Katie Sponsor


Can I just say: I clicked on, signed in and there was the ST waiting for me. Clicked to buy, paid for it. All in all, less than 5 minutes.
Such an easy process that I thought I'd done something wrong! :lol:

Had a bit of trouble buying one for my mate (probably my lack of techery!) but rang him direct and talked him through it on his computer and his went through easily too.

So, sorry for those having problems but just thought I'd post and say thanks for a good customer experience! :thumbs:

(I work in retail and give it my best shot; many people moan, few say thanks or well done!)

Re: Online season ticket renewal - step by step guide

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Posts: 11103
Joined: 20:31 16 Jan 2010
Location: plymouth
by Steve Evans
» 18:30 27 Jul 2020
Club Donor


i have been trying all day to buy my ticket and keep getting this message;
We're Sorry!
This event is not currently on sale through the e-Tickets site . Always check onsales dates for all events to make sure that you don't miss out on tickets.

please help anybody.at my wits end now.
you never hear me complain.

Re: Online season ticket renewal - step by step guide

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Posts: 1227
Joined: 20:46 16 Jan 2006
by Argyle Nutter
» 18:43 27 Jul 2020
Katie Sponsor


Steve Evans wrote: i have been trying all day to buy my ticket and keep getting this message;
We're Sorry!
This event is not currently on sale through the e-Tickets site . Always check onsales dates for all events to make sure that you don't miss out on tickets.

please help anybody.at my wits end now.

I’ve had the same have logged in & out countless times & changed my password. Still no joy suppose I’ll just have to sit on the phone all day tomorrow trying to get through
Home Park is where the Heart is.
Argyle till I die.

Re: Online season ticket renewal - step by step guide

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Posts: 11103
Joined: 20:31 16 Jan 2010
Location: plymouth
by Steve Evans
» 18:50 27 Jul 2020
Club Donor


Argyle Nutter wrote:
Steve Evans wrote: i have been trying all day to buy my ticket and keep getting this message;
We're Sorry!
This event is not currently on sale through the e-Tickets site . Always check onsales dates for all events to make sure that you don't miss out on tickets.

please help anybody.at my wits end now.

I’ve had the same have logged in & out countless times & changed my password. Still no joy suppose I’ll just have to sit on the phone all day tomorrow trying to get through

thanks argyle nutter.in some perverse way i am pleased i am not the only one.hope i can get through on the 'phone tomorrow.been supporting argyle for nearly 50 years now and will be disappointed if i have to miss out because of some gremlin
you never hear me complain.
Last edited by Steve Evans on 18:52 27 Jul 2020, edited 1 time in total.

Re: Online season ticket renewal - step by step guide

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Posts: 571
Joined: 15:34 12 Apr 2016
by Since I Was 33
» 18:51 27 Jul 2020


Argyle Nutter wrote:
Steve Evans wrote: i have been trying all day to buy my ticket and keep getting this message;
We're Sorry!
This event is not currently on sale through the e-Tickets site . Always check onsales dates for all events to make sure that you don't miss out on tickets.

please help anybody.at my wits end now.

I’ve had the same have logged in & out countless times & changed my password. Still no joy suppose I’ll just have to sit on the phone all day tomorrow trying to get through



Yep same for me. Just tried again and got the same. I must be into double figures the number of times I've tried since about noon

Re: Online season ticket renewal - step by step guide

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Posts: 15
Joined: 16:54 20 Jun 2009
by rmaddock
» 18:59 27 Jul 2020


Following the steps above only work if Argyle have your email address registered against your membership.

When you have set up your new log in and also activated the online account as above, log in and under My Account in the top right hand corner there will be a number.

If this number, matches your membership number, then you will be ok.

If this number does not match, then your email address is not linked to your membership number. Can those that have posted about the tickets not showing, please check this and confirm?

Argyle can link it but you will need to email them or message them on Twitter as above.

That in particular seems the issue for people that have others in their Network as although the online accounts will be active, the email address is not asked when activating the membership as per the steps above so even setting up separate log ins would give the issue of not being linked

Re: Online season ticket renewal - step by step guide

User avatar

Posts: 2301
Joined: 09:56 25 Sep 2010
by Martyn
» 19:05 27 Jul 2020


Since I Was 33 wrote:
Argyle Nutter wrote:
Steve Evans wrote: i have been trying all day to buy my ticket and keep getting this message;
We're Sorry!
This event is not currently on sale through the e-Tickets site . Always check onsales dates for all events to make sure that you don't miss out on tickets.

please help anybody.at my wits end now.

I’ve had the same have logged in & out countless times & changed my password. Still no joy suppose I’ll just have to sit on the phone all day tomorrow trying to get through



Yep same for me. Just tried again and got the same. I must be into double figures the number of times I've tried since about noon


Having exactly the same problems

Re: Online season ticket renewal - step by step guide

User avatar

Posts: 2631
Joined: 19:25 06 Jul 2005
by demportdave
» 19:08 27 Jul 2020


Have been trying all day but with no joy.

My account is recognised, I have changed password but still no joy.

I can't recall actually buying a ticket online so that's probably why I keep getting the "We're Sorry..." message.
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