Does the online superstore still charge VAT to buyers outside the UK and EU?

Just asking for a friend...

Not sure how it works with mail order, as you usually reclaim at point of departure.
You could try somewhere like https://www.globalblue.com/tax-free-shopping/uk/

Have you tried reclaiming VAT at "point of departure"? lolz

Anyway, I'm ordering online from somewhere in the rest of the world. I do quite a bit of this... but never have this VAT issue.

And yes, I also pay regular tax in the UK via my pensions...