Once again, I can only apologise for Greens on Screen's absence, but having said that, there is nothing I can do about it.
Last summer, after many interruptions and generally poor service from the previous host, I decided to take the big step to change supplier. In doing so I looked hard for the best compromise between cost and reputation, and came up with A2 Hosting, which consistently comes out at the top (or near) of reviews of hosting companies that offer the Windows option. (Windows is essential because of the way I decided to develop GoS many many years ago. Times have changed and I wouldn't go that way now, but that's how it is.)
That's fine, the Windows approach is common enough and as I say, A2 Hosting is highly rated. That has been born out by the 10 months that I've been with them - all the niggles that I had with the previous host have gone away and everything has been running smoothly - until this month, and in particular the last 7 days. As anyone who's tried to access GoS knows, it's been a disaster - first a three day outage last week and now two days since Sunday, with no sign of a solution. What's worse, despite numerous attempts to get some answers, they are simply not responding. If it's any consolation (not really), there are a hundreds of other website owners are who also tearing their hair out.
I sincerely hope that the service will resume at some stage this week. If not, I fear we might be in big trouble. Even if it does come back soon, I've been so unimpressed by the way this has been handled, I feel I should move again. My only doubt is that it was by no means a straightforward process last summer, and do I really want to go through that again? I suspect that will very much depend on what sort of post-mortem feedback I get.
In the meantime, I know how frustrating it is. Please keep the faith, and I'll add more info here as soon as I get it.