My phone notifications are 15 seconds ahead of the stream and the comms are 15 seconds behind that.
Bermudian Green wrote: This is easily the worst it has been. isupport is less than helpful. I suggested I could visit their offices to explain the problems in person, so much more effective that email, but apparently they don't offer a personal service.
There has to be a formal complaints procedure here, consumer affairs or similar. Not going to happen without the support of the club, and I can't see them helping supporters, given their recent record.
KirkbyGreen wrote: This is the email I sent iFollow on 15 August:
Please could you restore the Radio Devon commentary of Plymouth Argyle matches that was offered on iFollow last year? The last two commentaries have been unacceptably poor, and fell well below any standard of live radio football commentary I have ever heard in over 30 years of following sports broadcasting. For most of the time it wasn’t clear who had the ball or where on the pitch the ball was.
I thought I had paid iFollow for professional audio commentary of my home-town football team, a team I now live too far away to watch very often. If the standard of the commentary does not improve by the end of this month, then I will, regrettably, have to cancel my iFollow subscription. The current audio offering simply isn’t worth the money I’m paying for it.
Could I suggest others send something similar, copied to the Club, perhaps advising them to employ a professional commentator and an ex-pro footballer, like Gritton, who does a great job on Radio Devon and to offer a proper build up and review service?
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