Plymuffbey wrote: I made a mistake the other week by clicking the PayPal button before entering the code and it took £10 from my account. Although I thought it was a problem with the website I emailed ifollow and accepted it was probably my fault but would they consider refunding the money and sent them a copy of my code email. There was a delay in them replying but they said that there was a problem with the Payment by PayPal option and refunded my money. Maybe that's why they've chopped the PayPal option temporarilly?
I've had cause to email them a few times over the years and they've always dealt with the query and been very polite in response to my polite emails.
Its also interesting to see the comments re the buffering problems. Could it be viewers wifi speeds? It's not something I've had a problem with on my Virgin speeds. Maybe send a speed test screen shot to ifollow and if the speeds aren't the issue then maybe they'll see the problem is their end? I've a feeling it may not be.
Audio did have a few issues last night but they must have been monitoring it and quickly cut the audio for a few seconds and reset it.
Thats just my experience. By the way...anyone else get a 6 figure number pop up on the screen a few times through the game each week? Anyone know what it is?
That number appears on my screen in various places and random times too. However it has no effect on the quality of my IFollow experience which , this season ,has been exceptional . Previous seasons have been dire ,but all good now. Sad to hear Sparksy say he won’t be back anytime soon ,cos the commentary leaves a lot to be desired ..